• PestPac track is designed for PestPac customers
  • ServMan track is designed for ServMan customers
  • WorkWave track is designed for both PestPac and ServMan customers

Pre-Conference: October 7th

9:00 AM - 2:30 PM

Partner Summit

Open to WorkWave and IFS partners, the Summit is an opportunity to collaborate and grow your network by building connections with partners and executives from around the globe.

5:30 PM - 6:45 PM

3:00 PM - 5:00 PM

ServMan Steering Committee

Invite-only gathering for ServMan Steering Committee members to discuss enhancements and new product developments while networking over coffee.

7:00 PM - 9:30 PM

Welcome Dinner

Join customers, partners, sponsors and executives for a standing dinner in the exhibition hall to kick off the conference!

Tuesday October 8th

9:00 AM - 10:30 AM

10:30 AM - 11:00 AM

Coffee & Networking in the Exhibition

11:00 AM - 12:00 PM

12:00 PM - 1:30 PM

Lunch & Networking in the Exhibition

1:30 PM - 2:15 PM
2:30 PM - 3:15 PM
3:15 PM - 4:00 PM

Coffee & Networking in the Exhibition

4:00 PM - 4:45 PM
5:00 PM - 5:45 PM
7:30 PM - 10:00 PM

Customer Appreciation Night & Awards

You won't want to miss this after-hours event featuring performances by UK Chart Topper, Lewis Capaldi and acoustic and dance sets from The Function Band.

Wednesday October 9th

8:30 AM - 10:20 AM

10:20 AM - 11:15 AM

Coffee & Networking in the Exhibition

11:15 AM - 12:00 PM
12:00 PM - 1:00 PM

Lunch & Networking in the Exhibition

1:00 PM - 1:45 PM
2:00 PM - 2:45 PM
3:00 PM - 3:45 PM
3:45 PM - 4:30 PM

Coffee & Networking in the Exhibition

4:30 PM - 5:30 PM

6:30 PM - 8:30 PM

WorkWave Hosted Reception

Exclusive for PestPac and ServMan customers and partners, join us off-site for cocktails and conversations with the WorkWave family!

Thursday October 10th

9:00 AM - 10:15 AM
10:30 AM - 11:45 AM
11:45 AM - 12:00 PM

Boxed Lunch / Departure

*Subject to change

Regular Price*

$ 999 +tax

*Bootcamp training included in pricing


  • The only conference dedicated to preparing WorkWave users by applying the most powerful industry trends, technologies and methods
  • 30+ training sessions modeled for all levels of skill set
  • New industry tracks in pest control, field service, routing, and general business management
  • Tap into a network of 1,600+ attendees
  • Exclusive opportunity for *free SMB consulting
  • Pre-conference ServMan and PestPac Bootcamp dedicated to the Core Fundamentals of the software
  • Meet one-on-one with WorkWave experts at the Genius Booth for personalized attention and consultation
  • Manage your personal agenda with conference app!

Looking to enhance your marketing, but unsure where to start?

The first 25 registrants will receive a FREE consultation from marketing and franchise industry experts, Michael and Philip St. Jacques, who lead our WorkWave Agency. You will receive an opportunity to review a competitive intelligence report, discuss some of your top challenges when it comes to marketing or receive insight on a specific topic you are looking to learn more about.

Don’t miss your chance for this exclusive opportunity!

Q: What is the relationship between IFS and WorkWave?

A: IFS, a global enterprise software vendor, acquired WorkWave, a leading provider of cloud-based SaaS solutions for the field service and logistics industry, in the fall of 2017. The acquisition allows IFS and WorkWave to deliver the most complete, connected Service Management solutions for all sizes of service-centric businesses.

Q: Why has the PestPac User Conference format changed?

A: WorkWave User Conference and IFS World Conference, have combined forces to deliver its valued customers double the amount of content, even more networking opportunities, and additional resources in one World Conference! Together, IFS and WorkWave will showcase updated branding, products, and customer journeys related to service management with specific break-out tracks applicable to your business

Q: What will be eliminated from the PestPac User Conference?

A: Don’t worry! The PestPac User Conference format will remain the same, with the addition of joint keynotes, and larger networking receptions. PestPac users will continue to have their own educational tracks, full-day BootCamp, and the Genius Booth will be back by popular demand!

Q: What will be added to this year’s conference?

A: In addition to previous PestPac educational sessions, this year’s conference introduces a highly sought after track specific to service management and routing. This will allow our additional software customers across all field service and logistics verticals to attend!

Q: What is the Genius Booth?

A: The Genius Booth allows WorkWave users to meet one-on-one with our experts and staff for personalized attention and consultation. You can pre-book a time slot to learn tips, tricks, and best practices to help run your business with ease. Appointment slots TBA.

Q: What is the BootCamp?

A: Our full-day BootCamp is specific to PestPac users. It is a one day pre-conference seminar where you can take a hands-on look at PestPac’s navigation and search options, as well as training on PestPac fundamentals.

Q: How do I sign up?

A: You can register here!

Q: Who can I reach out to for additional information, comments, or concerns?

A: Please email events@workwave.com, and we will answer your questions within 24 hours.



Have any questions or interested in sponsorship opportunities? Email events@workwave.com or call

*Registration closes 9/20/19